As COVID-19 continues to impact the global community, we at FCS Distribution want to update you on the steps we have taken to ensure the safety of our employees and customers, as well as business continuity for the communities we serve across our nation. We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to, or being required to, remain home for extended periods of time.
More importantly, the safety of our customers and employees is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers.
We will be prioritizing emergency service requests during this time and allocating our resources to fulfilling such needs over other elective service requests, but please know, we are prepared to respond to customers’ needs as promptly as ever because we understand that HVAC, plumbing, and electrical systems are critical services.
This is an unprecedented time for everyone, and the situation is changing daily. We are committed to maintaining our business operations and ensuring you continue to receive the highest quality service from us without disruption, and we thank you for your continued trust in us.
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